Contact information

Office Location

6381 Osgood Avenue, North, Suite 8
Stillwater, MN  55082
651-275-9680 (phone)
651-430-9296 (fax)

jackie@jackieniemand.com

Appointments

Please contact me by phone to discuss your needs and to set up the first appointment as email is not a secure form of communication of health data.  Although you mostly likely will have to leave a message, you can expect to hear back from me within 24 hours Monday through Friday.

Upon setting up the appointment, you will need to download, print and complete the documents listed in the intake packet that associates with your needs.  Please bring the completed documents with you to the first appointment.  In order to review these documents, you will need to download a version of Adobe Reader.

Office Hours

Monday:     8:00 AM – 4:00 PM
Wednesday:     8:00 AM – 4:00 PM
Thursday     8:00 AM – 4:00 PM

Fees

Fee schedules will be agreed upon prior to the first appointment.  Please review the cancellation policy below for associated fees for late cancellations and/or no shows.

I am an in-network provider for these insurance companies:

Blue Cross Blue Shield
Medica Choice/UBH and United Healthcare
HealthPartners
Preferred One
Tricare West

You will be responsible to pay directly to me the co-pay and deductible amounts associated with your benefit program.  All health insurances will be billed on the day of service.  If your insurance plan is not listed above or you do not know what your benefit plan states, please call the customer service phone number on the back of your insurance card to obtain information about your “in-network mental health benefits” or the cost of your “out-of-network mental health benefits” and reimbursement schedule.  If your insurance is out-of-network, you will be responsible for the associated fees.  Clients are responsible for payments at the time of service or as agreed upon between us.

Cancellation Policy

Because I am not able to be paid when an appointment time cannot be filled, a twenty-four hour cancellation notice is required to alleviate charging you directly for a missed appointment.  This policy and the charge fee will be discussed at the first session.  Extenuating circumstances and undue hardship will be taken into consideration.  Payment for service missed will be due upon the next visit.

Telephone Service/Emergency

The telephone number listed above is available for messages everyday, 24 hours a day.  I will return your call within 24-hours Monday through Friday.  If you have a mental health emergency, please state this when calling.  If you need immediate assistance and I have not been able to get back to you within the time period that you need, please contact:

Your county crisis hotline (Washington County: 503-291-9111
or Text CONNECT to 741741)

Your local hospital emergency room
911

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